We’re excited to announce a new strategic partnership with Prométhée Consultants, a leading consulting firm based in Canada, specialized in CX and Contact Center transformation leveraging innovative technology. As part of this collaboration, Prométhée Consultants will begin reselling Creovai’s AI-powered solutions across the Canadian market—bringing our intelligent guidance and real-time agent assistance tools to organizations across Canada.
“Creovai already helps several Canadian companies in regulated industries deliver more consistent and compliant customer experiences. Partnering with Prométhée will allow us to extend these benefits to a broader range of organizations,” said Neil Titcomb, Global VP of Sales at Creovai. “Prométhée’s deep understanding of the complex regulatory and operational requirements in finance, insurance, and public services—combined with their bilingual capabilities and contact center expertise—makes them a natural partner to deliver solutions tailored to the unique needs of Canadian organizations.”
“Our clients are looking for more than automation — they want solutions that make their agents’ jobs easier while giving leaders a clearer, real-time view of what customers are truly saying and feeling. Creovai’s technology delivers both: it turns contact center data into actionable insights that guide agents in every interaction and help organizations better understand customer expectations and pain points,” said Guillaume Delroeux, President at Prométhée Consultants. “We’ve been impressed from day one by how precisely the solution addresses the specific needs of our market—clearly standing out from other alternatives. We’re excited to bring this level of insight and operational clarity to our clients.”
Creovai and Prométhée Consultants join forces to transform the Canadian contact center landscape with AI-powered, compliance-ready solutions designed for regulated industries.
To learn more about how Creovai and Prométhée Consultants can help your contact center unlock its full potential, visit www.creovai.com or www.prometheeconsultants.ca.
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